Personalised Customer Experience
Effortless Customer Journeys
A trusted, convenient, personalised and effortless experience is the key differentiator.
Covid-19 and e-commerce
When the pandemic started in 2020 shops closed and consumers had no choice but to go online.
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Businesses overnight needed help to improve their digital experience.
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Data Strategies joined forces with Sarah Cameron Consulting Ltd. to combine 25 years of expertise in strategic analytics and customer experience.
Impact Analytics drives e-commerce conversion
Some customer mindsets need more digital help than others.
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Some categories are complex and require personalised guidance empowering customers to feel confident to purchase.
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Some journeys have successful wow moments while others have killer pain points.
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Impact Analytics provides real time customer insight for marketing strategy.
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Driving conversion, revenue and satisfaction.